In the digital age, an increasing number of people rely on the internet to gather information and make informed decisions.

In healthcare, this phenomenon has significant implications for patient mobility, particularly in Italy, where individuals can seek treatment freely across provinces.

This paper examines the relationship between broadband penetration and patient mobility in the Italian healthcare market. Using two complementary studies, we analyze how internet connectivity influences patients’ decisions to seek care outside their home provinces, focusing on oncological treatments.

Our findings suggest that broadband access reduces inappropriate mobility by correcting misperceptions about local healthcare quality.

However, digital inequalities continue to reinforce disparities in access to reliable health information, emphasizing the need for targeted policy interventions to expand internet coverage and combat misinformation.

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Università degli Studi di Milano-Bicocca

Edificio U7 – Civitas

How digital divide and hospital quality misperception affect patients’ mobility